GEneral inquiries

  • Showroom & Production Studio
    - Address: 19949 56 ave, Langley, BC, V3R 4C4
    - Hours: Monday to Friday (9:00AM to 5:00PM)
    - Contact: Please reach out to us via email at info@vectorprints.com

    We are currently working remotely and are not accepting drop-ins. You may however book an appointment to view our showroom.

  • Screen Printing - 12pcs minimum order per design and print location
    Embroidery - 12 pcs minimum order per design and print location
    Digital Printing (DTG) - no minimum
    Heat Transfer Vinyl (HTV) - no minimum

  • Screen Printing pricing is based on 4 variables:

    Product - The type of garment you select (T-shirts cost less than Hoodies, sweatshirts, Jackets, etc)

    Print location(s) - The number of times you want your design printed on each shirt. (Front Print, Front & Back Print, Etc.)

    Design - The number of colors in your design. Less colors cost less.

    Volume - Your order quantity. Ordering more cost less per unit.

  • Apparel Sourcing - 3-5 business days. (Our vendor warehouses are normally in the USA and Canada)

    Production - 7-10 business days (we normally complete orders sooner but we like to give extra time in case of production delays)

    Standard Shipping (Canada & USA) - 1 to 5 days
    International Shipping - TBA

  • Yes, we can match any pantone color free of charge. (Solid Coated)

  • VECTOR FILES (High Resolution Files)
    .AI or .EPS

    Requirements:

    Convert all fonts to outlines.
    Does not contain embedded raster images


    RASTER FILES (Low Resolution Files)
    PSD, JPG, PNG, TIFF

    Requirements:

    Artwork is same as print size in inches

    300 DPI

  • You can upload your artwork when you fill out the “Start a Quote“ form or you can email it to info@vectorprints.com

  • We like to accommodate everyone’s needs but orders are placed in que as they come in and will be printed in that order. If you are working on a tight deadline please contact us and we’ll try to accommodate your request but there are no guarantees.

    Rush order fees start at +30% from your initial quote

  • Please do not hesitate to reach out to us via email (info@vectorprints.com)

policies

  • Returns are not accepted on custom printed merchandise unless an item is defective (misprint or garment defect)

  • Read our Terms & Conditions in full HERE